Privacy Policy

PRIVACY
This Privacy Policy (together with our Website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This Privacy Policy also sets out how you can instruct us if you prefer to limit the use of that personal data and the procedures that we have in place to safeguard your privacy.

For the purpose of the Data Protection Act (the "Act"), the data controller is Kelandy Designs ("us", "our" or "we").

By using the website www.kelandydesigns.co.uk (the "Website") or submitting information to us, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Website or submit information to us through or in connection with the Website or otherwise.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. INFORMATION WE MAY COLLECT FROM YOU
Kelandy Designs may monitor visits to the Website, in order principally, to ensure that it is easy to navigate, identify the areas that are of particular interest to visitors and generally improve the Website and services offered. The information Kelandy Designs collects in this process, will not identify you as an individual and it does not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the Website.

In some circumstances, Kelandy Designs records may identify organisations visiting the Website and may use that information in managing its relationship with those organisations, for example, in considering how to develop the services that it offers.

We may collect the following information from you regarding:

any information that you submit such as name and your address, contact details and email address;
information that you provide by filling in forms, or information over the phone, by post, email, on the Website. This includes information provided on registration, subscribing to any one of our services, or by requesting services from us;
if you contact us, whether through the Website or otherwise (for example, by post, email, fax, phone, text message) we may keep a record of that correspondence. For example, if you submit a query, a complaint or a refund request, report a problem with our service or Website, or otherwise liaise with us we may keep such record;
we may offer an oportunity to partake in discounts and promotions although you do not have to respond to them;
details of your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access;
The above information may include any personal information that relates to and identifies you, including but not limited to your name, postal address, e-mail address, telephone number, and any other information collected as set out in the above list.

2. HOW WE MAY USE THE INFORMATION COLLECTED FROM YOU
We may process this information for the purpose of:

informing you about new products, promotions or events organised by Kelandy Designs that may be of interest to you;
providing you with information about special features on the Website or any services or products which we believe may be of interest to you;
providing and personalising our products or services;
providing you access to all parts or features of our Website;
communicating with you on any matter relating to your purchase or potential purchase from Kelandy Designs
dealing with your inquiries and requests, including contacting you if necessary;
processing your payments;
contacting you for your views on our services and notifying you occasionally about important changes or developments to our Website;
ensuring that content from our Website is presented in the most effective manner for you and for your computer or mobile device;

If you prefer not to receive information from Kelandy Designs  please send an e-mail message to kelandydesigns@gmail.com at any time.

We may also gather information and statistics, for the purposes of monitoring the usage of the Website and our services. These statistics will not include information that can be used to identify you.

3. INFORMATION SECURITY

We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We believe that we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

Kelandy Designs in processing your personal information are obliged to respect the confidentiality of our visitors' information.

4. TO WHOM WILL YOUR INFORMATION BE DISCLOSED?
Your information may, for the purposes set out in this Privacy Policy, be disclosed:

to regulatory bodies for the purposes of monitoring and/or enforcing our compliance with any regulatory rules/codes or where required by law, regulation or legal proceedings;
to a competent authority in response to a valid, legally compliant request by a competent authority;
to our employees;
where we are compelled to do so by law;
to any third party, where such disclosure is required in order to enforce or apply our Website Terms of Use or our terms and conditions and/or other agreements, or to protect the rights, property, or safety of our company, our customers or others. 
Kelandy Designs takes reasonable precautions to ensure that any personal information which you provide, is used only for the purposes set out in these conditions. However, the internet is not a completely secure network and we cannot guarantee that such information will not be intercepted by other parties.

5. YOUR RIGHTS OF ACCESS IN RELATION TO YOUR INFORMATION
You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please  email us to kelandydesigns@gmail.com or telephone 07919828481 and please quote your name and address.

We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).

We will require proof of your identity before providing you with details of any personal information we may hold about you. We may charge a reasonable fee to cover the administration costs involved in providing you with a copy of your information.

6. COOKIES
Pieces of information transferred to your computer's hard disk from a website are known as cookies. They allow our Website to store information about your browsing patterns, making the Website more useful to you. Many major sites use cookies, in fact, they are commonly used throughout the internet to offer personalised services. Most browsers are automatically set to accept cookies. Each time you use our Website, the cookie is accessed. This way, we can track the features you use and the pages and content that you view on the Website to help personalise your experience. Where you are allocated log-in details, we may also use cookies (but only if you so choose) to let you automatically log-in to the Website so that you do not have to re-enter your email and/or password each time you visit.

You may disable cookie support on your browser but be aware that by doing so, you may lose certain features that require a cookie to work properly. We may use the information collected by the cookie to provide us with various statistics without identifying any individual.

7. YOUR CONSENT AND CHANGES TO THIS PRIVACY POLICY
By submitting any personal information to us, you consent to the use of information as set out in this Privacy Policy. We reserve the right to amend or modify this Privacy Policy and if we do so, we will post the changes on the Website. It is your responsibility to check this Privacy Policy every time you submit information to us or place an order. Your use will signify that you agree to any such changes.

In the event that the purposes for processing your personal information change, we will contact you as soon as practicable and seek your consent for the new purposes, where such new purposes relate to a new additional purpose for processing, which is not compatible or similar to the originally specified purposes.

8. USE OF YOUR PERSONAL INFORMATION SUBMITTED TO OTHER WEBSITES
We are not responsible for the privacy policies and practices of other websites, even if you accessed the third party website using links from our Website.

We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.

10. CONTACT
If you have any questions about Kelandy Designs privacy policy, you think that the information it holds about you may need to be corrected, or you would like us to provide you with information about our services or services please send an email to kelandydesigns@gmail.com or contact us by telephone on 07919828481.
 
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